Can I track my order?
Yes - all orders are shipped with track and trace.
Where do you ship to?
I offer world wide shipping.
What are your shipping rates?
Free shipping in Denmark!
Within the EU: 21 Euro
Non EU countries: 41 Euro
If you´d like to purchase several pieces, please contact me and we´ll find a good solution with a reduced shipping fee.
Do you offer gift wrapping?
Yes, if it´s for a gift, I gift wrap for free. Please leave a note at check out.
How do you pack the pieces?
I use double bubble wrap and box filling. For heavy pieces and over seas destinations I additionally pack the item using double boxes and additional box filling. I want the babies to arrive safely!
What if a piece breaks during transit?
I´ve shipped successfully to overseas destinations, and I always pack the items very carefully with e.g. double boxes. I cover all costs until you´ve received the package. Should anything happen, I ask that the recipient takes a photo and mail me within 24 hours.
Do you offer a refund?
Yes, I offer a 14 days refund period. The piece must be returned in the same packing as it was received. The customer holds the expenses regarding shipping.